Our commitment to protecting your personal data under UK GDPR.
olive-ravine is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of personal data seriously and have implemented appropriate measures to ensure compliance with data protection legislation.
For the purposes of data protection legislation, olive-ravine acts as the data controller for personal information collected through this website and in the course of providing our services.
Contact details for data protection matters:
Email: [email protected]
Address: 47 Colmore Row, Birmingham, B3 2AA, United Kingdom
We process personal data under the following lawful bases as defined by the UK GDPR:
The UK GDPR provides you with the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.
In certain circumstances, you have the right to request that we delete your personal data. This right is not absolute and applies only in specific situations as defined by the legislation.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to processing of your personal data where we are relying on legitimate interests as the lawful basis for processing.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making in our business processes.
To exercise any of your rights under UK GDPR, please contact us using the details provided above. We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, in which case we will inform you of the extension and the reasons for it.
Where we process personal data in ways that are likely to result in high risk to individuals, we conduct Data Protection Impact Assessments to identify and mitigate those risks.
We primarily process personal data within the United Kingdom. Should we need to transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a risk to individuals' rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach and, where appropriate, notify affected individuals.
If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Telephone: 0303 123 1113
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: August 2024
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